Privacy Policy

Last updated: November 2025

1. Introduction

PobVita is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

We are based at 33 Market Place, Newark NG24 1EQ, United Kingdom. For any privacy-related questions, you can contact us at [email protected] or +44 1636 529 840.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address when you fill out contact forms or place enquiries.
  • Technical Information: IP address, browser type, device information, and pages visited through cookies and similar technologies.
  • Communication Data: Records of correspondence when you contact us.
  • Marketing Preferences: Your choices regarding receiving promotional communications.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and provide customer support
  • To process and fulfil orders or requests for information
  • To send marketing communications if you have opted in
  • To improve our website and services
  • To comply with legal obligations
  • To protect against fraud and maintain security

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

  • Consent: When you provide explicit consent for marketing communications or cookie usage
  • Contract: To fulfill orders and provide services you request
  • Legitimate Interests: To improve our services, prevent fraud, and maintain security
  • Legal Obligation: To comply with applicable laws and regulations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

6. Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

  • Service providers who help us operate our website and business
  • Payment processors for transaction processing
  • Analytics providers to understand website usage
  • Legal authorities when required by law

All third parties are required to maintain appropriate security measures and use your data only as instructed.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically:

  • Contact enquiry data: 2 years from last contact
  • Marketing consent data: Until you withdraw consent
  • Technical data: 12 months

8. Your Rights

Under UK GDPR, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data is primarily processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place to protect your information.

11. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

PobVita
33 Market Place
Newark NG24 1EQ
United Kingdom
Email: [email protected]
Phone: +44 1636 529 840

14. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.